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HVAC Frequently Asked Questions

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Below are some questions that we frequently encounter about HVAC from homeowners around Toms River, NJ

General HVAC

What is HVAC?

HVAC is short for for heating, ventilation, and air conditioning. These are the systems that regulate airflow and temperature in your home, and require professional training to install and maintain safely, just like the electrical wiring in your house.

When should I have my heating and cooling systems serviced?

We recommend scheduling regular HVAC maintenance appointments seasonally, in the spring and fall, to prepare for a change in temperature. Our team can clean and inspect the vents and heating or cooling elements to ensure they’re safe for use.

How often do I replace HVAC air filters?

Most air filters need to be replaced every 30 to 60 days, but if your home is exposed to high levels of allergens like pet hair or someone in your home has respiratory issues, you may need to change the filter more often.

How important is my indoor air quality?

Indoor Air Quality, or IAQ, measures the freshness, purity, temperature, and humidity of your home, making it the single most important measurement for the quality of the air you breathe. Damp or polluted air can have lasting effects on your health, so having your home’s IAQ tested during every service visit is a key step to your overall safety.

What are the benefits of a programmable thermostat?

A programmable thermostat is a simple, cost-saving device to focus temperature control for the times and days you need it most, reducing energy use while you’re at work, school, or on vacation.

What is a ductless mini-split system?

A ductless mini-split system is a popular cooling solution for homes without central air ducts. With one unit attached outside and one or more small units mounted on a wall inside, the “split” system draws air in, cools it, and ventilates back out without the need for installing ductwork.

Why choose a ductless heat pump?

Unlike hydronic (hot water) heaters, radiant panels, and space heaters, ductless heat pumps are generally easier to install and more energy efficient. Usually about four internal units can be connected to a single external unit to create heating “zones” to focus the warmth where you need it and save money. Learn about ductless heating and cooling here.

Heating

When should I replace my furnace?

Furnaces can last a decade or more with proper maintenance. Ask our technicians during a furnace maintenance visit to evaluate both the age and maintenance records of your furnace for a specific recommendation.

What do I do if the heat goes out?

Call BC Express for emergency HVAC repair right away! We serve Ocean, Monmouth, Middlesex, Mercer, and Burlington Counties, as well as the entire New Jersey Shore coastal town areas.

Is there a difference between a gas boiler and oil boiler?

Yes. The main difference is that an oil boiler requires you to purchase and store oil for refills, while gas is pumped directly into your home when you need it. If you live in an area without public gas, oil may be a better option.

How important is furnace maintenance?

Furnaces use gas to generate heat, so the can be dangerous just like a stove. Regular furnace maintenance reduces the serious risk of a fire, as well as keeps your warranty valid.

Cooling

How do I know when it’s time for an AC replacement?

It’s hard for the average homeowner to know when to replace an air conditioning system, but if you schedule regular AC maintenance, an HVAC technician can alert you when the cost of repairs is greater than the cost of replacing the system with one that saves you more money on your energy bill. If your utility costs are increasing or you notice your AC is no longer keeping your home cool, those are clear signs it’s time for an inspection and possibly a new AC system.

What should I do about my frozen AC?

Never run your AC if the system is frozen. You can turn off the breaker switch in your home controlling the AC to let the coils thaw, and then call the air conditioning experts at BC Express. We’ll help thaw the coils and dry them completely for safe use.

Can I fix a noisy AC unit myself?

If your AC is making unusual noises, you should call our team for an inspection. Without proper training, you may only cause more damage by trying to complete any repairs yourself, so save yourself the time and hassle and let us take care of the noise.

How can I save money on my electric bill during the summer?

There are a lot of ways to control your electric bill by adjusting your air conditioning. First, consider putting your thermostat at the recommended ideal temperature of 78 degrees Fahrenheit. For every degree cooler, you may spend six to eight percent more on your annual energy bill. BC Express can also help you set up zones in your home to only cool the areas you use, as well as check to make sure your system is a efficient as possible.

Have more questions? Use our online form to contact us or call us at 732-240-2828 today!

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By Far the Best, Most Reliable HVAC Company Around

"BC Express and their technician Savas, saved us again in this sweltering heat wave with their excellent service. Sadly we purchased a new HVAC system from another company because we didn’t know about BC Express at the time and have had nothing but trouble. The OTHER COMPANY told us they could come repair our AC in 5 to 7 days earlier in the month when we called - BC was there in a couple of hours twice in one month and diagnosed and fixed the problem both times. Thankfully we were able to get our service contract with them. They are by far the best, most reliable HVAC company around from the office staff to their technicians.
Thank you BC Express!"

Janice G.

BC Express
5
2020-04-30T11:55:35+00:00

Janice G.

"BC Express and their technician Savas, saved us again in this sweltering heat wave with their excellent service. Sadly we purchased a new HVAC system from another company because we didn’t know about BC Express at the time and have had nothing but trouble. The OTHER COMPANY told us they could come repair our AC in 5 to 7 days earlier in the month when we called - BC was there in a couple of hours twice in one month and diagnosed and fixed the problem both times. Thankfully we were able to get our service contract with them. They are by far the best, most reliable HVAC company around from the office staff to their technicians. Thank you BC Express!"

Everyone at BC is Very Knowledgeable

"Savas and Alex came to our home recently. The bad news we need a new A/C. The good news 7 years zero financing. Everyone at BC is very knowledgeable. I feel we got a good price and thank them all for taking the time to explain our options. Thanks to Doug for his patience in explaining how the system works."

Tony S.

BC Express
5
2020-04-30T12:00:31+00:00

Tony S.

"Savas and Alex came to our home recently. The bad news we need a new A/C. The good news 7 years zero financing. Everyone at BC is very knowledgeable. I feel we got a good price and thank them all for taking the time to explain our options. Thanks to Doug for his patience in explaining how the system works."

Seamless Process from Start to Finish

"Our Experience with BC Express was excellent from start to finish. Doug gave us very fair estimate that far exceeded the other quotes that we had received for a new air conditioning system including all new ductwork. The technicians arrived on time. Brian and Sam were very efficient, professional, helpful, knowledgeable and left the house (inside and outside) as clean as when they arrived. Brian educated us on the new thermostat.

I would definitely recommend BC Express! They were the best and made the process seamless from start to finish!"

Nancy S.

BC Express
5
2020-04-30T11:43:20+00:00

Nancy S.

"Our Experience with BC Express was excellent from start to finish. Doug gave us very fair estimate that far exceeded the other quotes that we had received for a new air conditioning system including all new ductwork. The technicians arrived on time. Brian and Sam were very efficient, professional, helpful, knowledgeable and left the house (inside and outside) as clean as when they arrived. Brian educated us on the new thermostat. I would definitely recommend BC Express! They were the best and made the process seamless from start to finish!"

They Left My Home Immaculate

“BC Express is the best. From Doug to the installers to the girls in the office. They did a fantastic job. They respond instantly to any questions. They left my home immaculate. My electric bill on an all electric home averages $110.00 keeping the thermostat at 75 and my home reads 72. The best thing I ever did. Thank you for the great help you gave me.”

Beth S.

BC Express
5
2020-03-23T12:12:44+00:00

Beth S.

“BC Express is the best. From Doug to the installers to the girls in the office. They did a fantastic job. They respond instantly to any questions. They left my home immaculate. My electric bill on an all electric home averages $110.00 keeping the thermostat at 75 and my home reads 72. The best thing I ever did. Thank you for the great help you gave me.”

Can’t say enough good things about them.

“The heat is on and it feels great. Such an improvement on the electric baseboard heat. Everyone in your organization is professional – Jim Jones, Kelly, Nancy, and especially Howard and Brandon. Can’t say enough good things about them. Thank you all.”

Anne M.

BC Express
5
2020-03-23T10:33:43+00:00

Anne M.

“The heat is on and it feels great. Such an improvement on the electric baseboard heat. Everyone in your organization is professional – Jim Jones, Kelly, Nancy, and especially Howard and Brandon. Can’t say enough good things about them. Thank you all.”
5
5
BC Express